Frequently Asked Questions
Everything you need to know about your Living It Up Salon order.
What is the standard delivery timeframe for salon furniture?
Most in-stock items are dispatched within 2-3 business days. Depending on your location, delivery typically takes 5-7 business days via our specialized furniture couriers.
Do you offer assembly services for styling stations and chairs?
Our furniture is designed for straightforward assembly and includes detailed instructions. While we do not provide on-site assembly, our support team is available by phone to guide you through the process.
What is your return policy for salon equipment?
We offer a 14-day return period for unused items in their original packaging. Please note that return shipping costs are the responsibility of the customer unless the item is confirmed as defective.
Are your products covered by a warranty?
Yes, all Living It Up Salon products come with a standard 12-month warranty covering manufacturing defects and hydraulic pump failures under normal usage conditions.
Can I request fabric or upholstery swatches before purchasing?
Absolutely. We understand the importance of matching your salon's aesthetic. You can request a set of material swatches through our contact page to ensure the color and texture meet your requirements.
Do you offer bulk discounts for full salon fit-outs?
We provide competitive pricing for large-scale projects and salon renovations. Please contact our sales team directly for a bespoke quote on orders of ten or more major furniture pieces.